Frequently Asked Questions

How long does shipping take?
Shipping times vary depending on destination, product availability, and processing requirements. Please review our Shipping Policy for complete details.

How do I track my order?
Once your order has been processed and shipped, you will receive tracking information through your provided contact details.

Are your products inspected before shipping?
Yes. Each order undergoes quality checks before leaving our facility.

Can I return my jewelry?
Eligible items may be returned according to our Return & Refund Policy.

How should I care for my jewelry?
To preserve your jewelry’s beauty, avoid exposure to harsh chemicals, moisture, and extreme conditions. Store pieces safely when not being worn.

Do you offer gift packaging?
Yes, selected products may include premium presentation options.

4. JEWELRY CARE GUIDE
Jewelry Care Guide
Your jewelry is designed to shine beautifully for years with proper care.
Recommended Care
Remove jewelry before swimming, showering, or exercising.
Avoid contact with perfumes, lotions, and harsh chemicals.
Store pieces separately to prevent scratches.
Clean gently using appropriate jewelry cleaning materials.
Handle delicate pieces with care.
With proper maintenance, your

CELESTIALUXE JEWELLERS pieces can remain timeless treasures.

5. SIZE GUIDE
Jewelry Size Guide
Choosing the perfect fit ensures comfort and confidence.

Rings
For the most accurate measurement:
Measure your finger at room temperature.
Use a ring that already fits comfortably.
Compare measurements with our sizing chart.
If you are between sizes, we recommend selecting the larger size for comfort.

Bracelets
Measure your wrist circumference and add your preferred comfort allowance depending on your desired fit.

If you need assistance selecting a size, our customer care team is available to help.