Privacy policy

Privacy Policy

Effective Date: July 21, 2026

CELESTIALUXE JEWELLERS (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.celestialuxejewellers.com, purchase products from us, communicate with us, or interact with our services, social media platforms, advertising partners, and other digital channels.

By accessing or using our website and services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information necessary to provide our products, services, process transactions, and deliver an exceptional customer experience.

1.1 Information You Provide

When you interact with CELESTIALUXE JEWELLERS, we may collect:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment and transaction information

Account Information

  • Login credentials
  • Order history
  • Saved preferences
  • Customer account details

Customer Communications

  • Messages
  • Customer service inquiries
  • Reviews
  • Feedback
  • Other information you provide when contacting us

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • Internet Protocol (IP) address
  • Browser type
  • Device information
  • Operating system information
  • Website activity
  • Pages viewed
  • Shopping behavior
  • Traffic and analytics information
  • Cookies and similar tracking technologies

1.3 Information From Third Parties

We may receive information from trusted third parties, including:

  • Shopify and ecommerce service providers
  • Payment processors
  • Shipping and delivery providers
  • Social media platforms
  • Advertising and analytics partners
  • Fraud prevention and security providers

CELESTIALUXE JEWELLERS does not store complete credit card numbers or full payment card details. Payment information is securely processed through authorized payment providers.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders
  • Process payments and arrange shipping
  • Provide customer support
  • Communicate regarding purchases, inquiries, and services
  • Improve our website, products, and customer experience
  • Personalize shopping experiences
  • Provide marketing communications where consent has been provided
  • Analyze website performance and customer engagement
  • Prevent fraud, unauthorized transactions, and security threats
  • Comply with applicable laws and regulations

3. How We Share Your Information

CELESTIALUXE JEWELLERS does not sell, rent, or trade your personal information.

We may share information only when necessary with trusted third parties, including:

Service Providers

We may share information with providers that support our business operations, including:

  • Payment processors
  • Shipping and logistics providers
  • Website technology providers
  • Analytics providers
  • Marketing service providers
  • Fraud prevention services

These providers receive only the information necessary to provide their services.

Legal Requirements

We may disclose information when required by law, legal process, court order, government request, or when necessary to protect our rights, customers, property, or business operations.

Business Transfers

If CELESTIALUXE JEWELLERS is involved in a merger, acquisition, restructuring, financing, or sale of assets, customer information may be transferred as part of that transaction.

4. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including:

  • Accessing the personal information we hold about you
  • Requesting correction of inaccurate information
  • Requesting deletion of personal information
  • Requesting information about how your data is used
  • Restricting or objecting to certain processing activities
  • Requesting data portability where applicable

To exercise your privacy rights, contact:

Email:
Celestialuxejewellers@protonmail.com

5. GDPR Rights (European Economic Area, United Kingdom, and Applicable Regions)

Where applicable, individuals may have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to object
  • Right to data portability

Requests may be submitted to:

Email:
Celestialuxejewellers@protonmail.com

6. CCPA/CPRA Rights (California Residents)

California residents may have rights under applicable privacy laws, including:

  • The right to know what personal information is collected
  • The right to request deletion of personal information
  • The right to request correction of inaccurate information
  • The right to opt out of certain data sharing practices
  • The right to non-discrimination for exercising privacy rights

To submit a request:

Email:
Celestialuxejewellers@protonmail.com

7. Data Security and Retention

CELESTIALUXE JEWELLERS takes reasonable measures designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

We retain personal information only for as long as necessary to:

  • Complete transactions
  • Provide services
  • Maintain business records
  • Resolve disputes
  • Meet legal, tax, accounting, and regulatory requirements

8. Cookies and Tracking Technologies

CELESTIALUXE JEWELLERS uses cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

  • Enable website functionality
  • Remember preferences
  • Analyze website traffic
  • Understand customer interactions
  • Support advertising and marketing activities

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

9. Marketing Communications

With your consent, CELESTIALUXE JEWELLERS may send promotional communications, including:

  • Product announcements
  • Exclusive offers
  • Brand updates
  • Newsletters

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us.

10. Third-Party Links and Services

Our website may contain links or integrations to third-party services, including payment providers, social media platforms, and external websites.

CELESTIALUXE JEWELLERS is not responsible for the privacy practices, security, or content of third-party services. We encourage customers to review their privacy policies.

11. Children’s Privacy

CELESTIALUXE JEWELLERS does not knowingly collect personal information from children under the age of 13.

If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to remove such information.

12. International Data Transfers

Your information may be processed or stored by service providers located in different countries. By using our services, you acknowledge that your information may be transferred and processed outside your country of residence where permitted by applicable law.

13. Changes to This Privacy Policy

CELESTIALUXE JEWELLERS may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with the revised effective date.

14. Contact Us

For questions, concerns, or privacy requests, please contact:

CELESTIALUXE JEWELLERS

Email:
Celestialuxejewellers@protonmail.com

Phone:
647-797-7924

Address:
101 Yonge Street

© 2026 CELESTIALUXE JEWELLERS. All Rights Reserved.